IT Support


General Information


Company:
Soft Flow Group
Job Type:
Information Technology
Location:
Lebanon
Date Posted:
Mar 21, 2024
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Male

Description


Job Description:

• Receiving & Handling customers calls and requests.
• Providing software and hardware support to end users.
• Opening new technical cases & following up on existing ones.
• Troubleshooting end users’ application.
• Reporting to the IT Supervisor (Head of technical Team) & coordinating with him on daily basis.
Education:
• Fresh Graduate (preferable to have some experience in IT, internships…)
• Bachelor’s Degree in Computer Science or equivalent (A technical background is strongly preferred)

Attitude & Skills:

• Good level of IT Literacy (Excel, Word)
• Flexible & Able to work under pressure

Company Profile