Floor Manager (Already living in UAE) - Abu Dhabi


General Information


Company:
Confidential
Job Type:
Restaurant/ Food Service
Location:
United Arab Emirates
Date Posted:
Mar 27, 2024
Salary:
To be discussed
Employee Type:
Full-Time Employee
Gender:
Male

Description


For a leading casual dining restaurant:

- At least 10 years of experience
- Very good English & Computer skills

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Company Profile