1 Fill in checklists for Personal hygiene, Dress code, Nametag, food safety (humidity, temperature of refrigerators)
2 Resolve problems between employees
3 Set targets for the team and follow up on achievements
4 Conduct trainings to employees frequently
5 Report the attendance, absence and employee's issue to the HR department
6 Suggest ideas and new products for the bakery and the snack section
7 Follow-up on customer complaints and coordinate with customer services to resolve queries.
8 Ensure that employees provide the highest standards of customer satisfaction and quality service
9 Ensure that internal transfers are done properly in the showroom (Make orders for all materials used in the showroom)
10 Participate in staffing and building a productive and successful sales team
11 Ensure that the Showroom and all displays are always neat, tidy, and full
12 Check if any tool or equipment need maintenance and contact concerned party
11 Be responsible of shelves stacking
13 Participate in the evaluation of the showroom organization structure and highlight any risk that can affect the team’s performance
14 Identify the development needs of the team and coordinate relevant training and coaching sessions
15 Always Keep an eye on cashiers
16 Receive fresh items from the suppliers for the dairy, butchery and vegetables items.