Qualifications:
- BT or TS Technical degree in Electricity
- One to three years in a similar position or in the
electrical field
Job Description:
1. Receives and greets incoming customers to the
counter.
2. Interacts with customers to identify and satisfy
their needs & tastes.
3. Responds to customers inquiries on electrical
products and pricing.
4. Suggests new electrical products for customers
to purchase.
5. Explains features such as breaking capacity,
power and intensity, electrical consumption,
material used in the product… and does some
demonstrations on the related product.
6. Discusses with and provides customers an
updated price quotation and information
regarding products, delivery and service such as
technical support and installation.
7. Computes and quotes sales prices, including
taxes and discount.
8. Compares similar products to the customers in
order to help them choose the best price/quality
ratio that is suitable for them.
9. Coordinates with stock keeper to ensure the
availability of items and quantities required.
10. Reports to the Branch Manager any out of stock
items and arranges to assure them to the
customer.
11. Prepares invoice and transmits it to the cashier.
12. Prepares delivery note and sends it to stock
keeper for delivery.
13. Directs customers through the whole delivery
process, from cashier to stock keeper.
14. Checks the product before delivering to
customers to ensure it is in good condition.
15. Develops and maintains good business relations
with customer.
KNOWLEDGE OF:
- Microsoft Word, Excel
- Dolphin
- English and French
- Sales and promotion techniques
- Assemble electrical components
-
ABILITY TO:
- Provide solutions to customers
- Persuade customer
- Handle more than a customer at a time
- Communicate effectively.
- Work under stress