Support Agent


General Information


Company:
Securealm
Job Type:
Information Technology
Location:
Lebanon - Beirut
Date Posted:
Sep 23, 2024
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Male

Description


Securealm is a company that offers IT services. We are looking for energetic university students or graduates to recruit in our support department as full-timers. Applicants who have studied computer-related courses and have an excellent command of the English language are preferable. Our company is based in Badaro, Beirut.Requirements•IT background
•Excellent English language skills
•Basic networking knowledge
•Adaptable to flexible time-shifts
•Self-motivated
•Fast learnerResponsibilities•Responding to clients’ tickets via email
•Troubleshooting in office labs
•Conducting remote sessions on clients’ computers.
•Live chat support
•Add knowledge base articles and guides based on clients’ inquiries.

Company Profile