Shop Supervisor


General Information


Company:
SocialWeHire
Job Type:
Sales
Location:
Kuwait
Date Posted:
Aug 23, 2024
Salary:
$850
Employee Type:
Full-Time Employee
Gender:
Male

Description


Duties and responsibilities:

1. Overseeing salespeople, cashiers, shelf stockers, and other employees.
2. Keeping records of expenditure, sales figures, and employee performance.
3. Evaluating the supply and availability of stocks, and profit-margins.
4. Implementing measures to avoid stock damages, theft, and wastage.
5. Monitoring shelve stocks and product displays, and the general appearance of the store.
6. Ensuring that new products are stocked on shelves and displays are updated regularly.
7. Managing inventory levels and ordering supplies as needed.
8. Handling customer complaints and resolving issues quickly to increase customer satisfaction and loyalty.
9. Investigating market trends and offering products that would appeal to customers.
10. Addressing customers' requests, comments, and complaints.
11.Motivating employees to achieve targets. Train new staff members and scheduling shifts.
12. Lead customers through the payment process by assisting cashiers with discount information and markdowns.

Shop Supervisor Skills and Proficiencies:

1. Demonstrable experience in a supervisory capacity at a retail store, or similar
2. Must be able to efficiently and effectively manage people in a retail environment.
3. In-depth knowledge of product and consumer trends, and marketing strategies.
4. Exceptional interpersonal skills in dealing with employees and customers.
5. Competency in retail management software.
6. Proficiency with spreadsheet and word processing software.
7. Excellent written and verbal communication skills.
8. Familiarity with applicable labor laws, and retail health and safety standards.
9. Able to communicate in English and must have at least 5 years experiences in this position.

Company Profile