BIT company is hiring CSR Agent for its US customers:
Working Schedule: PM SHIFT from 7 P. M - 3 A.M.
Job Location: Jdeideh - Lebanon (On-Site)
Payment in Fresh Dollars!
Send your Cvs on: HR@bitcorp.me
Job Requirements/Duties:
• Bachelor's degree in Business Management, Business Computing, marketing, Human resource.
• 2+ years’ experience in a relevant field as well as Office Assistant.
• Create and update records ensuring accuracy and validity of information.
• Follow-up pending cases on daily basis and contact customer through emails as well as update the system on the cases statuses.
• Answer phones and direct calls with a positive attitude and an energetic approach to work.
• Manage data and enter record information as needed.
• Schedule and plan appointments.
• Maintain trusting relationships with customers and colleagues.
Skills:
• Excellent in English speaking reading and writing.
• Strong interpersonal and communication skills.
• Extremely organized and efficient.
• Excellent attention to detail.
• Professional in formal business mail.
• Proficiency in MS Office.