• Lead Generation: Identify potential customers through databases, purchasing leads, or referral sources.
• Product Knowledge: Understand the features, benefits, and pricing of the products or services they are selling.
• Sales Calls: Make outbound calls to prospective customers to introduce products or services.
• Address Inquiries: Answer incoming calls from potential customers, addressing their questions or concerns about the product or service.
• Achieve Targets: Meet or exceed sales targets.
• Data Entry: Log calls, update customer records, and ensure that the CRM system is up-to-date.
• Follow-Up: Contact potential customers who have previously shown interest in the product or service to remind them or close a sale.
• Customer Service: In some cases, handle post-sale support or address customer complaints.