Role Overview
We are hiring a proactive After-Sales Customer Service and Maintenance Specialist to manage customer support, coordinate maintenance, and ensure client satisfaction post-installation.
Responsibilities
- Handle customer inquiries, complaints, and service requests.
- Schedule and oversee maintenance activities.
- Conduct inspections and propose service enhancements.
- Maintain records and prepare service performance reports.
Qualifications
- 2+ years in customer service or maintenance (elevator experience is a plus).
- Strong communication, organizational, and problem-solving skills.