Kalani Resort located in Halat, is looking for a motivated and experienced Receptionist to join our front office team.
Responsibilities:
- Welcome and check-in/check-out guests in a friendly and professional manner.
- Handle reservations, phone calls, emails, and guest inquiries.
- Provide accurate information about the resort, facilities, and local attractions.
- Coordinate with housekeeping and other departments for guest needs.
- Maintain the front desk area clean and organized.
- Handle guest complaints or issues efficiently and politely.
- Manage billing, payments, and daily reports.
Requirements:
- Previous experience in a front desk or hospitality role (minimum 1 year preferred).
- Good communication skills in English and French.
- Familiarity with reservation systems or PMS software.