Job Responsibilities (Company- Specific)
• Check ticket availability, compare prices with suppliers, and issue or reissue tickets for clients.
• Ensure timely and accurate booking of flights, ensuring the best options for clients.
• Create customized travel packages for clients, including accommodations, transportation, and tours.
• Compare hotel prices across multiple platforms and ensure the best rates are secured.
• Book hotel rooms for clients and handle special requests as needed.
• Provide support to clients for all ticketing and hotel inquiries.
• Assist clients in selecting the best travel options, ensuring all their needs are met.
• Handle any changes or issues related to bookings, providing prompt solutions.
• Design and create tailored travel packages for individual and corporate clients.
• Compare prices for different suppliers (booking platforms, Travel Bureau, hotels) to offer competitive options.
• Create engaging travel content and videos for TikTok to promote travel services and packages.
• Monitor TikTok insights to analyze video performance and improve engagement.
Standard Responsibilities (Profession – Wide)
• Research and compare travel options to offer the best rates and services.
• Ensure client satisfaction by addressing issues and providing timely solutions.
• Maintain relationships with suppliers to ensure competitive pricing and quality services.
• Create and promote travel packages and special offers to boost sales.
Job Requirements, Qualifications and Skills
• Experience in travel consulting or customer service
• Knowledge of travel destinations, airlines, and hotels
• Bachelor’s degree in travel, tourism, or related field
• Travel industry certification (e.g., IATA) is a plus
• Strong communication and sales skills