• Diagnose and solve problems claimed by customers towards certain products.
• Follow the schedule of appointments done by Technical Manager.
• Report problems encountered with clients to Technical Manager.
• Fill in needed forms and reports accurately.
• Undergo necessary maintenance to the tools & equipment at hand.
• Assess the needed tools, chemicals or other solutions using specific amounts and dosages of chemicals or other required products.
• Prioritize clients according to urgent matters & problems occurred.
• Responsible for solving technical problems of dispensers.
• Conducting site evaluation of client before installation and maintenance.
• Installing / dismantling sanitizers machines, laundry dispensers.
• Educate the client on proper mixing units of chemicals and usage of machines installed by company.
• Attend company requests and assist technical manager when needed.
• Preserve Company Image (uniform, tools, equipment, chemicals, driving habits, politeness and responsible behavior).