Greet customers warmly and create a welcoming shopping experience.
• Understand customer needs and assist in product selection with styling suggestions.
• Provide detailed product knowledge (sizes, fabrics, fits, and care instructions).
• Achieve individual and store sales targets.
• Handle customer inquiries, complaints, and returns in a professional manner.
• Maintain boutique visual standards: organize shelves, racks, and displays.
• Ensure cleanliness and orderliness of the boutique at all times.
• Process transactions accurately using POS system (cash, card, digital payments).
• Record and maintain customer preferences to build client relationships and loyalty.
• Monitor stock levels and communicate replenishment needs to management.