BIT Corp. is hiring:
Job Title: Customer Service Representative
Working Schedule: PM SHIFT from 7:00 PM - 3:00 AM
Job Location: Jdeideh - Lebanon (On-Site)
To apply, kindly send your CV to: HR@bitcorp.me
Include “CSR Agent” in the email subject. All emails without the proper subject title will not be considered.
Job Requirements:
• Bachelor's degree in Business Management, Business Computing, Marketing, Human Resources, IT
• 2+ years experience in a relevant field
• Strong analytical and problem-solving skills
• Attention to detail
• Excellent communication skills, with the ability to translate complex data findings into actionable insights for non-technical stakeholders
• Ability to work independently as well as collaboratively in a fast-paced environment
Responsibilities:
• Create and update records ensuring accuracy and validity of collected information
• Follow-up on cases on a daily basis and contact customers via email as well as update the CRM database accordingly
• Manage data and enter record information as needed
• Schedule and plan appointments
• Maintain good relationships with customers and colleagues built on transparency
Skills:
• Excellent English verbal and written communication skills
• Strong interpersonal and communication skills
• Extremely organized and efficient
• Excellent attention to detail
• Professional and formal
• Proficiency in MS Office
• An enthusiastic approach to the job and a positive attitude
Best of Luck.