• Book, issue, reissue, refund tickets on both sabre and amadeus promptly and accurately.
• Compare prices with suppliers to ensure the best value for clients.
• Provide support to the Travel Bureau (TB) team with ticketing requests and inquiries.
• Ensure smooth communication and coordination to fulfill ticketing needs.
• Reissue tickets and compare prices with suppliers to secure the best deals.
• Monitor and manage ticketing queues to ensure timely processing.
• Resolve any delays or bottlenecks in the ticketing process.
• Ensure all related tasks are completed accurately and on time
Standard Responsibilities (Profession – Wide)
Maintain a high level of customer service by addressing ticketing-related concerns promptly.
Job Requirements, Qualifications and Skills
• Experience in ticketing or travel consulting
• Knowledge of ticketing systems and the travel industry
• Bachelor’s degree in tourism, hospitality, or related field
• Travel industry certifications (e.g., IATA) a plus
• Strong communication and customer service skills
• Proficient in ticketing software and Microsoft Office