•Attends regular training sessions in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, up-selling, etc.
•Works as per instructions from the immediate Supervis
•He / She supervises and heads (hands on) the service activities in the outlet aiming all times for the highest possible customer satisfaction.
•When reporting for duty, he/she will check with the O
•Check in and Check out guests
•Make sure that the airport pick up and drop off are confirmed.
•Meets all targets
•Check arrivals and all their covering.
•Check departures and all billing instruc
•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
•Directs visitors by maintaining employee and department directories; giving instructions.
•Mai
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize
customer satisfaction
- Respond efficiently and accurately to custome
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize
customer satisfaction
- Respond efficiently and accurately to custome